Doing business with Les Schwab in Fife or Edgewood makes for a rare opportunity to do something good for the surrounding community as well as well as doing something good for your auto. At both of these locations generosity prevails when it comes to helping local schools, sport teams and non-profits and this is only made possible through the loyal customers the Fife and Edgewood Les Schwabs have earned.
“We try to donate where we can – to the schools and a lot of non-profits, especially the schools to help the kids out,” said Edgewood Les Schwab store manager Zak Knight, noting that his shop also supports Future Farmers of America (FFA). “All the stores in our Pierce County group get together and go down to the Spring Fair and support the kids with money for their animals or buy their animals for them,” Knight said. The store is also involved with the backpack drive at Mountain View Community Center, among other its charitable work.
The Fife Les Schwab works in conjunction with KIRO radio to help when natural disasters strike, such as the landslide in Oso. This Les Schwab location and others set up emergency donation bins to collect water and food for the residents. “Now every store is going to have a collection box that they keep and whenever there’s an emergency, we put out our boxes and collect in partnership with KIRO,” said Fife Les Schwab store manager Kurt Lewis – this in addition to contributing to Fife High School’s Associated Student Body, FFA and sports teams like Fife Milton Edgewood Little League. Then there’s the annual food drives at Thanksgiving and toy drives at Christmastime. “We’ve collected untold amounts of toys,” Lewis said.
In addition to giving, customer service is a top priority at Fife and Edgewood Les Schwab. “We don’t take any appointments,” said Knight. “We do everything on a first-come, first-served basis. We get you in here, get you taken care of and get you back on the road.”
“A lot of other places do air-conditioning and tune-ups and we just stick with the basics – tires, brakes, shocks, alignments – we want to take care of the core items that we’re good at. If we can’t guarantee it, we won’t sell it,” said Lewis.
This business ethic keeps customers coming back along with attracting new ones. Both stores are spotlessly clean and with attentive and respectful employees who won’t “take you for a ride” where your wallet is concerned. In fact, Lewis said Les Schwab is a perfect place to get a second opinion when your car or truck needs some work. Just bring in your quote from a competitor and Les Schwab will review it for you and oftentimes save you money.
“We get quotes like that every day from our competitors,” Lewis said. “When someone wants their brakes done, we’d rather take it apart ourselves and give them what we think it needs rather than going off of someone else’s quote. We’re not here to sell just to sell – we’re here to take care of the customer.”
Once you’ve purchased your tires at Les Schwab you can go to any Les Schwab in the country for maintenance and repairs for “peace of mind tire protection” if your tire is damaged from road hazards like potholes or nails. The workmanship is guaranteed for the life of your tires and if your tire is damaged beyond repair, Les Schwab will replace its value.
Now through the end of October the Les Schwab fall tire sale is going on with great deals on tires for passenger cars, pick-ups and SUVs. To help you get more mileage from your tires, and more miles per gallon of gas, Les Schwab offers free services: flat tire repairs, tire rotations and balancing, air checks, brake and alignment checks, along with free brake inspections and free battery checks.
Now that Meridian Avenue construction through Edgewood has been completed, this Les Schwab location will be having a “re-grand opening” on Nov. 7, 1-3 p.m. that the community is invited to. There will be hot dogs on the grill, cake, movie ticket giveaways and broadcast on Movin’ 92.5 radio with DJs Brooke and Jubal.